JW Marriott Gold Coast Resort & Spa

Hotel is beautiful, spotlessly clean & staff are lovely - friendly & professional. Our room was great, loved the coffee pod machine & toiletries smelt amazing. The pool is brilliant - although slightly run down, overall it is great - choice between snorkelling in saltwater with tropical fish, swimming in normal chlorine pool or the waterslide. On-site underground parking is handy & tram stop a short walk away.

I had an absolutely wonderful experience at JW Marriott Gold Coast! The hotel is perfectly located — just a short walk to the beach and close to everything you need while still offering a peaceful, resort-style atmosphere. The food was exceptional across all venues — from the lavish breakfast buffet to the beautifully crafted dinners. Every meal was a delight! What truly stood out was the service. The staff were warm, professional, and genuinely friendly — always ready to help with a smile. The attention to detail and care they showed made our stay feel extra special. The resort itself is stunning — beautifully designed, spotlessly clean, and offering a true sense of luxury and relaxation. The lagoon-style pool is a highlight, and the overall ambiance is both elegant and welcoming. Highly recommend to anyone visiting the Gold Coast — this hotel is a real gem!

The property was decorated beautifully for Christmas, the staff went above and beyond to ensure our stay was enjoyable. The lagoon was a highlight with our kids and the spa was a highlight for mum. The dining options were incredible and there were a lot of out of the box ideas for the kids, movies, popcorn daily, arcade, cooking classes for the kids and sea scooter / snorkeling for swimming etc. The rooms were clean and cleaned regularly. Every single staff member was obliging and helpful. The buffet breakfast was awesome!

From start to finish, this hotel exceeded all of my expectations. It’s a beautiful property, and you can immediately tell how well-maintained and clean everything is. The service was top-notch—ten out of ten from the moment we arrived. Our room was spacious, with stunning views that made the stay even more enjoyable. The pool itself was absolutely stunning—such a relaxing place to unwind. The pool services were fantastic as well, adding to the overall luxury experience. One of my highlights was definitely the breakfast. I looked forward to it every morning! There was such a wide variety of options, and once again, the service was outstanding. Everything was quick, efficient, and everyone was so friendly. Honestly, I have absolutely nothing to fault. I’d definitely stay here again and highly recommend it to anyone visiting the Gold Coast.

The hotel exceeded our expectations. The pool area is amazing, with a sandy beach and a section with real fish! The rooms are modern, newly fitted out and very clean. The beds were very comfortable. Our kids loved the breakfast buffet, which had a huge array of options. The large gluten free selection was also appreciated by some of the guests in our group. The staff took time out to chat to us and remembered our orders. Although it was very busy during the school holiday period, the staff coped well and we rarely had to wait for anything.